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Cognition

Brief musings on design, experience & code. And occasionally, “other.”

October 16, 2014 Permalink

Frequently Asked Questions on FAQs

No matter the client, FAQs are often a topic of conversation during many site redesigns. Maybe they are legacy content and deemed a new requirement for the get-go. Maybe stakeholders raise them as a potential solution during the course of the engagement. Sometimes, they even creep up on us (unplanned) after launch.  Read Full Article »